Refund policy
Returns/Exchanges All sales are final. Every item is made to order so unfortunately we do not accept returns or exchanges. Please make sure to review your order carefully and check our size charts before proceeding to checkout.
Order Cancellations All orders are "made to order" so once the order is in production we unfortunately cannot cancel your order. You will be chargerd for the order and it will be shipped to you. If you need to cancel an order please reach out to sales@risingpeakapparel and we can see the status of your order and if it has not reached production yet we will contact you and cancel your order.
Damages/Warranty Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Items sent back to us without first requesting a return will not be accepted.
Please reach out to sales@risingpeakapparel.ca if an item in your order is damaged or if you think it might qualify as a warranty. It is up to Clarity Graphics discretion to decide if an item qualifies as a warranty or not.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at sales@risingpeakapparel.ca